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Terms and conditions
MUNDO TRIP The following terms and conditions form the basis of your contract. Please read them carefully as they set out our respective rights and obligations. References to Mundo Trip, ‘we’ ,‘our’ and ‘us’ are to Mundo Trip, and references to ‘you’ and ‘your’ are to you the Client.
Mundo Trip will act as your agent for the purposes of putting in place arrangements between you and the service providers providing services to you. The supply of such services will be governed by the terms of the service provider’s contract with you. Mundo Trip may receive commission or other consideration from service providers providing services to you.
We will prepare a detailed itinerary to include all details of accommodation, vehicle rentals, transfers, activities and other services to be arranged or managed by Mundo Trip. It will state the total price to be paid by you for that itinerary. The itinerary prepared can be changed, amended, or altered in any way at your request prior to booking. Any change, amendment, or alteration to your itinerary after confirmation however may be subject to further costs. Booking Bookings for accommodation, vehicle rentals, transfers, activities, and other services will be secured on written confirmation from you, and on payment of a non-refundable deposit. We will require full travel details including names as shown on your passport. Once we have accepted your booking, we will advise you of final date for full payment and any other necessary details. On receipt of your deposit, a confirmed itinerary will be forwarded to you. Deposit A non-refundable deposit of 20% of the total cost is required to secure bookings in accordance with your itinerary. This should be paid within 7 days of the confirmation of your itinerary. Failure to pay this deposit within the 7 days may result in the cancellation of your itinerary. Your booking is confirmed upon receipt by us of this deposit. In some cases, some hotels or special service providers may require larger deposits before bookings can be guaranteed. We will advise of this at the time of confirmation.
All payments should be made by transfer to our bank. We will provide details of this
once we have received confirmation to prepare your itinerary.
Full payment is required no later than 90 days prior to commencement of services. If a booking is made within 90 days of the first day of your itinerary full payment is required at the time of booking.
Any additional costs that you may be required to pay as a result of any change, amendment or alteration to your itinerary, or increases imposed by service providers are to be paid within 7 days of notification received from Mundo Trip. In the case of non-payment of the balance by the due date, we may treat the specific booking. As cancelled without any further communication and will retain your deposit.
Changes by You Should you wish to make any changes to your itinerary once confirmed we cannot guarantee but will endeavor to meet your requests. Where we can do so a charge of US$30 will be payable, plus any additional fees imposed by the service provider with respect to their amendment and cancellations policy. Changes by Us as we plan arrangements many months in advance, we may occasionally need to make minor alterations to your itinerary, substitute service providers of activities or accommodation, or cancel confirmed bookings. This may occur before and after bookings have been confirmed. Whilst we always endeavor to avoid changes and
cancellations, we must reserve the right to do so. We will notify you as soon as practicable in the event of any such change,
amendment, alteration, or substitution. You agree and acknowledge that any costs payable as a result of any change, amendment, alteration or substitution to your itinerary, are to be paid by you in accordance with the payment terms. Service providers generally reserve the right to change arrangements both before and after a booking has been confirmed. We will notify you of any changes as soon as we are notified of them, but we cannot accept any liability in relation to any change.
Once your itinerary has commenced no refund will be made for any accommodation, activities. or other services arranged by us that you have not used for whatever reason. However, in the event of service providers needing to cancel booked activities due to adverse weather conditions or other unforeseen circumstances, you will be refunded at the end of your holiday in accordance with the service provider’s refund policy. * Flights Change and Cancellations terms: Non-Refundable, Non-Changeable Booking Cancellations & Cancellation Fees (Does not apply to flights included in the trip package): Booking cancellation must be received by Mundo Trip by E-mail (nirgavrielazai@gmail.com). For all reservations the following cancelation fees apply:
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%5 of the payment is required when we have confirmed your booking: not refoundable
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90 - 61 days prior to commencement of services the deposit, les: %50 of total price
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60-44 days prior to commencement of services the deposit ,les: 70% of total price.
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45-0 days prior to commencement of services or NO-SHOW: will not be refunded, under any conditions.
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